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Are the products sold at SANC Mall the same as those sold at the Sinangchon stores and the online mall?
Accordion toggleYes. The products sold in stores and on the online mall are the same, with no differences in price, quality, or any other aspects.
You can choose to purchase online or at an offline store based on your preference.Some bedding or under-air products that are sold out online may still be available at certain Sinangchon stores, so it is advisable to inquire at your nearest Sinangchon store about any items out of stock on SANC Mall.
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How do I request for after-sales (A/S) service?
Accordion toggleYou can apply for after-sales service at the nearest store or purchasing agent.
However, after-sales service is not available for non-Sinangchon products or other brand items. -
The pigment and natural dye products are bleeding.
Accordion togglePigment and naturally dyed products naturally bleed color during washing.
It is essential to wash them separately. -
I washed the rayon blanket in cold water, but it shrank significantly.
Accordion toggleFor a rayon blanket, after washing and spinning in cold water, two people should hold it from opposite sides and stretch it into shape while it is still wet, then allow it to dry.
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What are the blanket sizes?
Accordion toggleThe size for a double blanket is 200*230 cm / bed pad 155*205 cm, and for a single blanket, it is 160*210 cm / bed pad 110*200 cm.
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How do I wash a goose down blanket?
Accordion toggleWash it in cold or lukewarm water (below 30°C). Avoid dry cleaning; instead, use water and a neutral detergent. Place it in a laundry net and wash separately…
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What should I be careful of when washing a microfiber blanket?
Accordion toggleAvoid using hot water or leaving it submerged for extended periods, as this can cause deformation.
It is best to hand wash whenever possible and complete the washing quickly.In addition, avoid using bleach or fabric softeners, as they can leave residues on the fibers, reducing absorbency and warmth.
It is advisable to use neutral detergent and add a tablespoon of vinegar instead of fabric softener when washing.
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How do I wash a microfiber blanket?
Accordion toggleWash it in water at a temperature of 30–40°C, and use a liquid neutral detergent instead of powder detergent.
For spinning, use low intensity for a short time, and allow it to dry as much as possible with natural airflow. -
How should I wash an ore product?
Accordion toggleIt is recommended to wash with water only.
When drying, keep it in the shade to regenerate the ore’s functionality and avoid direct sunlight. -
Does washing products made with ore reduce their effectiveness?
Accordion toggleThe properties of the ore are semi-permanent, so washing does not reduce its functionality.
However, it is recommended to dry it in the shade.