-
Are the products sold at SANC Mall the same as those sold at the Sinangchon stores and the online mall?
Accordion toggleYes. The products sold in stores and on the online mall are the same, with no differences in price, quality, or any other aspects.
You can choose to purchase online or at an offline store based on your preference.Some bedding or under-air products that are sold out online may still be available at certain Sinangchon stores, so it is advisable to inquire at your nearest Sinangchon store about any items out of stock on SANC Mall.
-
What is eco-friendly underwear?
Accordion toggleEco-friendly underwear refers to underwear made from organic cotton, bamboo fibers, and recycled materials.
-
Why should underwear be hand-washed?
Accordion toggleHand washing helps prevent damage to the product and minimizes color fading and staining.
It is recommended to maintain the durability of the product so that it can be worn like new for a long time. -
Are underwear size labels different for each brand?
Accordion toggleBra sizing is recommended to follow the standards set by the Korean Standards Association (KSA). In May 1999, a new KS standard was introduced to reflect the changing body shapes of women in Korea.
SANC underwear follows the KS standard guidelines.
-
How should I wash underwear?
Accordion toggleFor women’s bras that contain underwire, washing them in a washing machine with other items may cause damage. Therefore, it is best to soak them in water with a…
자세히 보기 -
How do I request for after-sales (A/S) service?
Accordion toggleYou can apply for after-sales service at the nearest store or purchasing agent.
However, after-sales service is not available for non-Sinangchon products or other brand items. -
How should I wash an ore product?
Accordion toggleIt is recommended to wash with water only.
When drying, keep it in the shade to regenerate the ore’s functionality and avoid direct sunlight. -
Does washing products made with ore reduce their effectiveness?
Accordion toggleThe properties of the ore are semi-permanent, so washing does not reduce its functionality.
However, it is recommended to dry it in the shade. -
What is “ore”?
Accordion togglePIO-POWER, a patented material derived from ore, is an award-winning patented substance recognized with a gold medal in the United States.
It is a functional product that helps remove bodily waste and relieve fatigue. -
Where can I purchase the product?
Accordion toggleYou can order online at SANC Mall, and you can also visit the Sinangchon store to check and purchase directly.
(※ Please note that some stores may not carry certain products, so it is advisable to contact the store in advance to confirm.)