SANC FAQ

  • How many bottles of Yoghurt Run should I drink in a day?

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    Yoghurt is consumed as a regular food item rather than a medicine, and there are no specific guidelines for intake or dosage.
    Generally, consuming Yoghurt Run daily after meals can be beneficial for health, and you may drink more than one bottle at any time according to your preference.

  • How should it be stored and what is the expiration date?

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    For refrigerated items like yoghurt and tofu, you should store them in the refrigerator immediately after receipt.
    Products manufactured on the day of the order or within one day of the order date are shipped.
    The consumption expiration date for Yoghurt Run and tofu is the date indicated on the product.

  • When will my orders arrive?

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    Orders placed from Monday to Thursday are shipped the next day and can be received 1 to 2 days after shipping.
    Orders placed after 7 AM on Friday through Sunday will be shipped on Monday and can be received on Tuesday or Wednesday.

    However, delivery dates may vary depending on the courier’s circumstances, and shipments may be delayed the day before public holidays, with schedules subject to change based on the delivery area.

    (Orders placed after 7 AM on Thursday will be shipped on the following Monday.)

  • How is the product shipped, and which courier service is used?

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    Deliveries are made via Korea Post.
    Refrigerated items are delivered fresh in an ice box with ice packs included.
    You should refrigerate the items immediately after receipt to ensure freshness.

    ※ The courier service may be changed to CJ Logistics depending on Korea Post’s circumstances.

  • Is there no delivery on Mondays?

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    Refrigerated items are shipped only from Monday to Friday, and receipt is possible only from Tuesday to Saturday.
    Due to the nature of refrigerated items, delivery is not possible on holidays or the day before holidays.

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