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Is Yoghurt Run safe for infants and toddlers to consume?
Accordion toggleYoghurt is not recommended for infants during the early weaning period (before 6 months of age). Six months corresponds to the middle stage of weaning, when it …
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How do I request for after-sales (A/S) service?
Accordion toggleYou can apply for after-sales service at the nearest store or purchasing agent.
However, after-sales service is not available for non-Sinangchon products or other brand items. -
Where can I purchase the product?
Accordion toggleYou can order online at SANC Mall, and you can also visit the Sinangchon store to check and purchase directly.
(※ Please note that some stores may not carry certain products, so it is advisable to contact the store in advance to confirm.) -
Are underwear size labels different for each brand?
Accordion toggleBra sizing is recommended to follow the standards set by the Korean Standards Association (KSA). In May 1999, a new KS standard was introduced to reflect the changing body shapes of women in Korea.
SANC underwear follows the KS standard guidelines.
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How should I wash underwear?
Accordion toggleFor women’s bras that contain underwire, washing them in a washing machine with other items may cause damage. Therefore, it is best to soak them in water with a…
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I received the product as a gift, but the size is a bit small. Can I exchange it?
Accordion toggleExchanges are allowed if the size does not fit.However, exchanges are only allowed if the product still has its price tag. If the product has already been washe…
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Do I have to buy the bra and panties as a set?
Accordion toggleIt’s not mandatory, but since innerwear is also considered a fashion item, it’s common for those with a sense of style to wear them as a set.
Therefore, gifting them as a set is generally considered more formal and thoughtful. -
Are imported soybeans used?
Accordion toggleYes, since the domestic supply rate of Korean soybeans is under 5%, we primarily use soybeans from the United States. These soybeans are directly imported from …
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The tofu hasn’t spoiled even after a week. Were any other additives used?
Accordion toggleSengmyongmul Tofu does not contain added preservatives. As a delicate product, tofu typically spoils after being left at room temperature for several days, and …
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Can the tofu be used directly out of the packaging, or does it need to be rinsed?
Accordion toggleThe water used in the packaging meets hygienic drinking water standards, so you can use the tofu immediately after discarding the water.
However, to ensure maximum freshness, we recommend rinsing the tofu 1–2 times under running water before use, as some nutrients and beneficial microorganisms may develop naturally during distribution.