SANC FAQ

Yoghurt Run

How many bottles of Yoghurt Run should I drink in a day?

Yoghurt is consumed as a regular food item rather than a medicine, and there are no specific guidelines for intake or dosage.
Generally, consuming Yoghurt Run daily after meals can be beneficial for health, and you may drink more than one bottle at any time according to your preference.

Yoghurt Run

How should it be stored and what is the expiration date?

For refrigerated items like yoghurt and tofu, you should store them in the refrigerator immediately after receipt.
Products manufactured on the day of the order or within one day of the order date are shipped.
The consumption expiration date for Yoghurt Run and tofu is the date indicated on the product.

Sengmyongmul Soy Sauce

What makes Sengmyongmul Soy Sauce different?

Sengmyongmul Soy Sauce is SANC’s signature fermented soy sauce, crafted by fermenting soybeans and wheat over an extended period.

It delivers a rich flavor and aroma encompassing all five basic tastes—sweetness, sourness, bitterness, saltiness, and umami—characteristic of naturally fermented soy sauces.

We use honey to achieve a smooth, umami-rich flavor.

Bedding

What is “ore”?

PIO-POWER, a patented material derived from ore, is an award-winning patented substance recognized with a gold medal in the United States.
It is a functional product that helps remove bodily waste and relieve fatigue.

Sengmyongmul Tofu

Can it be consumed raw?

Yes. Sengmyongmul Tofu and Mini Tofu, made from domestic soybeans, are ready-to-eat raw tofu products, convenient as a light meal replacement.
They contain no artificial additives, such as emulsifiers or stabilizers, allowing you to enjoy the pure, natural flavor of tofu.

Yoghurt Run

What is the eco-friendly PET bottle used for Yoghurt Run?

Yoghurt Run, certified as a children’s food product, is safely produced to ensure consumers receive it in the best condition without contamination, by manufacturing its own dairy product containers.

We are also committed to carbon reduction by using 100% recyclable transparent PET material.

Sengmyongmul Soy Sauce

What does Non-GMO soybeans mean?

Non-GMO refers to ingredients that do not contain genetically modified organisms.
GMO refers to genetically modified foods, and may potentially disrupt the ecological balance of plant life.

Sengmyongmul Soy Sauce and Sengmyongmul Tofu are made using 100% non-GMO soybeans that have passed more than 100 quality tests.

Yoghurt Run

How often is the subscription delivered, and can I choose the delivery time?

Delivery frequency for subscriptions varies depending on the method chosen by the customer.
If you choose weekly delivery, it will be delivered once a week; if biweekly, once every two weeks, with the order quantity delivered accordingly.

Delivery times cannot be specified for subscriptions as deliveries are made via courier service.
Delivery times may vary depending on the courier service’s circumstances in each region.

Bedding

Where can I purchase the product?

You can order online at SANC Mall, and you can also visit the Sinangchon store to check and purchase directly.
(※ Please note that some stores may not carry certain products, so it is advisable to contact the store in advance to confirm.)

Sengmyongmul Tofu

Can I order the products online?

Yes, the products can be purchased from SANC Mall.
To ensure freshness, it is shipped in an ice box with ice packs via Korea Post.

Orders are dispatched the day after order placement (excluding Saturdays) and generally arrive within two days.
Please refrigerate the product immediately upon receipt.

  • Where can I purchase the product?

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    You can order online at SANC Mall, and you can also visit the Sinangchon store to check and purchase directly.
    (※ Please note that some stores may not carry certain products, so it is advisable to contact the store in advance to confirm.)

  • What is “ore”?

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    PIO-POWER, a patented material derived from ore, is an award-winning patented substance recognized with a gold medal in the United States.
    It is a functional product that helps remove bodily waste and relieve fatigue.

  • How do I request for after-sales (A/S) service?

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    You can apply for after-sales service at the nearest store or purchasing agent.
    However, after-sales service is not available for non-Sinangchon products or other brand items.

  • Are the products sold at SANC Mall the same as those sold at the Sinangchon stores and the online mall?

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    Yes. The products sold in stores and on the online mall are the same, with no differences in price, quality, or any other aspects.
    You can choose to purchase online or at an offline store based on your preference.

    Some bedding or under-air products that are sold out online may still be available at certain Sinangchon stores, so it is advisable to inquire at your nearest Sinangchon store about any items out of stock on SANC Mall.

  • How do I wash a goose down blanket?

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    Wash it in cold or lukewarm water (below 30°C). Avoid dry cleaning; instead, use water and a neutral detergent.

    Place it in a laundry net and wash separately using the wool cycle. (Use a neutral detergent; avoid bleach and fabric softeners.) Do not use high-temperature dryers, and natural drying is recommended. Frequent washing and dry cleaning can damage the insulating properties and resilience of down. Instead, spot-clean stains with a damp towel.

    Goose down bedding should be aired out in a well-ventilated area under sunlight for 1–2 hours once or twice a month, and lightly shaken to fluff the down and maintain its comfort.

    SANC goose down bedding is a premium product filled with over 90% Polish goose down, allowing you to fully experience the lightweight and cozy qualities. It is made from safe materials that have passed harmful substance safety tests from European textile certification agencies, and the fabric is down-proof treated to prevent feather leakage.

  • What should I be careful of when washing a microfiber blanket?

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    Avoid using hot water or leaving it submerged for extended periods, as this can cause deformation.
    It is best to hand wash whenever possible and complete the washing quickly.

    In addition, avoid using bleach or fabric softeners, as they can leave residues on the fibers, reducing absorbency and warmth.

    It is advisable to use neutral detergent and add a tablespoon of vinegar instead of fabric softener when washing.

  • How should I wash an ore product?

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    It is recommended to wash with water only.
    When drying, keep it in the shade to regenerate the ore’s functionality and avoid direct sunlight.

  • How do I wash a microfiber blanket?

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    Wash it in water at a temperature of 30–40°C, and use a liquid neutral detergent instead of powder detergent.
    For spinning, use low intensity for a short time, and allow it to dry as much as possible with natural airflow.

  • Does washing products made with ore reduce their effectiveness?

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    The properties of the ore are semi-permanent, so washing does not reduce its functionality.
    However, it is recommended to dry it in the shade.

  • The pigment and natural dye products are bleeding.

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    Pigment and naturally dyed products naturally bleed color during washing.
    It is essential to wash them separately.