SANC FAQ

Yoghurt Run

How many bottles of Yoghurt Run should I drink in a day?

Yoghurt is consumed as a regular food item rather than a medicine, and there are no specific guidelines for intake or dosage.
Generally, consuming Yoghurt Run daily after meals can be beneficial for health, and you may drink more than one bottle at any time according to your preference.

Yoghurt Run

How should it be stored and what is the expiration date?

For refrigerated items like yoghurt and tofu, you should store them in the refrigerator immediately after receipt.
Products manufactured on the day of the order or within one day of the order date are shipped.
The consumption expiration date for Yoghurt Run and tofu is the date indicated on the product.

Sengmyongmul Soy Sauce

What makes Sengmyongmul Soy Sauce different?

Sengmyongmul Soy Sauce is SANC’s signature fermented soy sauce, crafted by fermenting soybeans and wheat over an extended period.

It delivers a rich flavor and aroma encompassing all five basic tastes—sweetness, sourness, bitterness, saltiness, and umami—characteristic of naturally fermented soy sauces.

We use honey to achieve a smooth, umami-rich flavor.

Bedding

What is “ore”?

PIO-POWER, a patented material derived from ore, is an award-winning patented substance recognized with a gold medal in the United States.
It is a functional product that helps remove bodily waste and relieve fatigue.

Sengmyongmul Tofu

Can it be consumed raw?

Yes. Sengmyongmul Tofu and Mini Tofu, made from domestic soybeans, are ready-to-eat raw tofu products, convenient as a light meal replacement.
They contain no artificial additives, such as emulsifiers or stabilizers, allowing you to enjoy the pure, natural flavor of tofu.

Yoghurt Run

What is the eco-friendly PET bottle used for Yoghurt Run?

Yoghurt Run, certified as a children’s food product, is safely produced to ensure consumers receive it in the best condition without contamination, by manufacturing its own dairy product containers.

We are also committed to carbon reduction by using 100% recyclable transparent PET material.

Sengmyongmul Soy Sauce

What does Non-GMO soybeans mean?

Non-GMO refers to ingredients that do not contain genetically modified organisms.
GMO refers to genetically modified foods, and may potentially disrupt the ecological balance of plant life.

Sengmyongmul Soy Sauce and Sengmyongmul Tofu are made using 100% non-GMO soybeans that have passed more than 100 quality tests.

Yoghurt Run

How often is the subscription delivered, and can I choose the delivery time?

Delivery frequency for subscriptions varies depending on the method chosen by the customer.
If you choose weekly delivery, it will be delivered once a week; if biweekly, once every two weeks, with the order quantity delivered accordingly.

Delivery times cannot be specified for subscriptions as deliveries are made via courier service.
Delivery times may vary depending on the courier service’s circumstances in each region.

Bedding

Where can I purchase the product?

You can order online at SANC Mall, and you can also visit the Sinangchon store to check and purchase directly.
(※ Please note that some stores may not carry certain products, so it is advisable to contact the store in advance to confirm.)

Sengmyongmul Tofu

Can I order the products online?

Yes, the products can be purchased from SANC Mall.
To ensure freshness, it is shipped in an ice box with ice packs via Korea Post.

Orders are dispatched the day after order placement (excluding Saturdays) and generally arrive within two days.
Please refrigerate the product immediately upon receipt.

  • Where can I purchase the product?

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    You can order online at SANC Mall, and you can also visit the Sinangchon store to check and purchase directly.
    (※ Please note that some stores may not carry certain products, so it is advisable to contact the store in advance to confirm.)

  • What is “ore”?

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    PIO-POWER, a patented material derived from ore, is an award-winning patented substance recognized with a gold medal in the United States.
    It is a functional product that helps remove bodily waste and relieve fatigue.

  • How do I request for after-sales (A/S) service?

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    You can apply for after-sales service at the nearest store or purchasing agent.
    However, after-sales service is not available for non-Sinangchon products or other brand items.

  • Are the products sold at SANC Mall the same as those sold at the Sinangchon stores and the online mall?

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    Yes. The products sold in stores and on the online mall are the same, with no differences in price, quality, or any other aspects.
    You can choose to purchase online or at an offline store based on your preference.

    Some bedding or under-air products that are sold out online may still be available at certain Sinangchon stores, so it is advisable to inquire at your nearest Sinangchon store about any items out of stock on SANC Mall.

  • What is the processing method for ore-infused fabric?

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    For underwear products, ore material is applied in dot form onto cotton using specialized techniques.

    For bras, ore dots are processed onto the inner surface to enhance functionality.

    For panties, areas in contact with the skin, such as the abdomen and lower sections, are processed with ore-infused functional fabric, which offers excellent antibacterial and deodorizing effects and may help promote blood circulation.

  • How should I wash an ore product?

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    It is recommended to wash with water only.
    When drying, keep it in the shade to regenerate the ore’s functionality and avoid direct sunlight.

  • Does washing products made with ore reduce their effectiveness?

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    The properties of the ore are semi-permanent, so washing does not reduce its functionality.
    However, it is recommended to dry it in the shade.

  • What is eco-friendly underwear?

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    Eco-friendly underwear refers to underwear made from organic cotton, bamboo fibers, and recycled materials.

  • The band of my bra stretched out and feels uncomfortable when I wear it. Is it possible to have it altered?

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    Please contact the customer service center at +82-51-720-7380. Thank you.

  • How do I check my bra size?

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    The product page provides a standard size chart, but actual fit may vary depending on how measurements are taken and the elasticity of the material.

    Typically, the upper bust circumference is measured at the fullest point while standing, and the underbust circumference is measured just below the bust after exhaling slightly. The underbust circumference should be measured with some looseness to ensure a comfortable fit.