SANC FAQ

Yoghurt Run

How many bottles of Yoghurt Run should I drink in a day?

Yoghurt is consumed as a regular food item rather than a medicine, and there are no specific guidelines for intake or dosage.
Generally, consuming Yoghurt Run daily after meals can be beneficial for health, and you may drink more than one bottle at any time according to your preference.

Yoghurt Run

How should it be stored and what is the expiration date?

For refrigerated items like yoghurt and tofu, you should store them in the refrigerator immediately after receipt.
Products manufactured on the day of the order or within one day of the order date are shipped.
The consumption expiration date for Yoghurt Run and tofu is the date indicated on the product.

Sengmyongmul Soy Sauce

What makes Sengmyongmul Soy Sauce different?

Sengmyongmul Soy Sauce is SANC’s signature fermented soy sauce, crafted by fermenting soybeans and wheat over an extended period.

It delivers a rich flavor and aroma encompassing all five basic tastes—sweetness, sourness, bitterness, saltiness, and umami—characteristic of naturally fermented soy sauces.

We use honey to achieve a smooth, umami-rich flavor.

Bedding

What is “ore”?

PIO-POWER, a patented material derived from ore, is an award-winning patented substance recognized with a gold medal in the United States.
It is a functional product that helps remove bodily waste and relieve fatigue.

Sengmyongmul Tofu

Can it be consumed raw?

Yes. Sengmyongmul Tofu and Mini Tofu, made from domestic soybeans, are ready-to-eat raw tofu products, convenient as a light meal replacement.
They contain no artificial additives, such as emulsifiers or stabilizers, allowing you to enjoy the pure, natural flavor of tofu.

Yoghurt Run

What is the eco-friendly PET bottle used for Yoghurt Run?

Yoghurt Run, certified as a children’s food product, is safely produced to ensure consumers receive it in the best condition without contamination, by manufacturing its own dairy product containers.

We are also committed to carbon reduction by using 100% recyclable transparent PET material.

Sengmyongmul Soy Sauce

What does Non-GMO soybeans mean?

Non-GMO refers to ingredients that do not contain genetically modified organisms.
GMO refers to genetically modified foods, and may potentially disrupt the ecological balance of plant life.

Sengmyongmul Soy Sauce and Sengmyongmul Tofu are made using 100% non-GMO soybeans that have passed more than 100 quality tests.

Yoghurt Run

How often is the subscription delivered, and can I choose the delivery time?

Delivery frequency for subscriptions varies depending on the method chosen by the customer.
If you choose weekly delivery, it will be delivered once a week; if biweekly, once every two weeks, with the order quantity delivered accordingly.

Delivery times cannot be specified for subscriptions as deliveries are made via courier service.
Delivery times may vary depending on the courier service’s circumstances in each region.

Bedding

Where can I purchase the product?

You can order online at SANC Mall, and you can also visit the Sinangchon store to check and purchase directly.
(※ Please note that some stores may not carry certain products, so it is advisable to contact the store in advance to confirm.)

Sengmyongmul Tofu

Can I order the products online?

Yes, the products can be purchased from SANC Mall.
To ensure freshness, it is shipped in an ice box with ice packs via Korea Post.

Orders are dispatched the day after order placement (excluding Saturdays) and generally arrive within two days.
Please refrigerate the product immediately upon receipt.

  • What is eco-friendly fiber lyocell?

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    Lyocell is considered eco-friendly because it is made from eucalyptus tree fibers.
    Lyocell is a sustainable fiber produced from natural raw materials using environmentally friendly methods, and since it biodegrades naturally, it is an ideal choice for those concerned about the environment.

    This fabric features a silk-like softness, absorbency comparable to cotton, durability as strong as polyester, good moisture-wicking properties, wrinkle resistance, and can be machine washed.

  • I received the product as a gift, but the size is a bit small. Can I exchange it?

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    Exchanges are allowed if the size does not fit.
    However, exchanges are only allowed if the product still has its price tag.
    If the product has already been washed, an exchanges will not be accepted.
    If the product is defective, an exchange is still possible even without the price tag.
    You can request an exchange by visiting a nearby store.

    Due to differences in product management depending on the distribution channel or store, some products may not be eligible for exchange. For such cases, please visit the store where the product was purchased.

    Especially for products purchased at discount stores, exchanges must be made directly at the place of purchase, and you will need to bring the receipt. All exchanges must be completed within one week of purchase.

  • Do I have to buy the bra and panties as a set?

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    It’s not mandatory, but since innerwear is also considered a fashion item, it’s common for those with a sense of style to wear them as a set.
    Therefore, gifting them as a set is generally considered more formal and thoughtful.

  • Are underwear size labels different for each brand?

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    Bra sizing is recommended to follow the standards set by the Korean Standards Association (KSA). In May 1999, a new KS standard was introduced to reflect the changing body shapes of women in Korea.

    SANC underwear follows the KS standard guidelines.

  • Why should underwear be hand-washed?

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    Hand washing helps prevent damage to the product and minimizes color fading and staining.
    It is recommended to maintain the durability of the product so that it can be worn like new for a long time.

  • How should I wash underwear?

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    For women’s bras that contain underwire, washing them in a washing machine with other items may cause damage.
    Therefore, it is best to soak them in water with a neutral detergent and gently hand wash them to avoid deformation and maintain their shape.

    If machine washing is necessary, place them in a laundry net, use a neutral detergent, and wash on a gentle cycle with lukewarm water.
    Since underwear comes into contact with the skin, rinse thoroughly several times to ensure no detergent residue remains.